Customer Support
ELITE GLOBAL SOURCING connects clients and players, providing agile and accurate communication. With a deep understanding of players' needs, our live support experts resolve player issues in real-time and foster positive feedback.
Game Management
Our game operation services accurately identify player preferences and issues, demonstrating expertise in reporting and proposing improvement strategies. Our game operation experts analyze and provide the latest trends based on data, supporting clients' crucial business decisions.
Community Management
Our global community management service precisely identifies user preferences and issues, demonstrating expertise in reporting and suggesting improvement strategies. Our community experts analyze and provide the latest trends based on data, aiding clients in making important business decisions.
QA (Quality Assurance)
Our global QA experts design QA test cases that reflect diverse testing environments worldwide, showcasing our extensive know-how. Leveraging professional expertise and a deep understanding of various game genres, we offer comprehensive QA services, including development QA, FGT, Fun QA, functionality, maintenance, compatibility, store submission guideline QA, and ad hoc QA.
Localization
Our native game localization experts are avid gamers who enjoy various genres as part of their daily lives. Through specialized localization planning, management, and LQA processes, we maximize game immersion through flawless localization.
Marketing & PR
As global gaming marketing experts, ELITE GLOBAL SOURCING targets the precise player base by selecting and utilizing the appropriate marketing tools based on the target market and marketing objectives. Our global marketing team's creative and efficient approach maximizes game title recognition and converts potential customers into players.
Creative Service
Understanding the importance of visual elements in enhancing game immersion, ELITE GLOBAL SOURCING brings creativity to breathe visual life into clients' games. With years of design service experience, we help clients save time on graphic resource development, allowing them to focus on core game development.