Our Global Community Management services actively utilize current social media platforms to accurately understand users' needs, preferences, and issues in line with the latest trends. Our community specialists excel in analyzing and reporting, demonstrating expertise in comprehending user needs, preferences, and issues to maximize player retention. Our community specialists swiftly and accurately analyze up-to-date trends using metrics, providing crucial insights that support our clients' strategic decisions. Our community communication experts serve as pivotal communication channels, enhancing our clients' external reputation. They deliver precise game information and engaging community content to foster ongoing user engagement and encourage return visits.
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Expertise in establishing and managing new community platforms
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Creative community content pipeline planning and execution
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Specialized community management personnel fluent in local languages and attuned to cultural nuances
Community Management Service Portfolio
Avakin Life
3D life simulation game with 200+ million downloads in Europe and North America
Bless Unleashed
Global Services in North America and Europe
Elden Ring DLC
2023 Game of the Year in North America
MU Origin
Global Services in North America and Europe
Our Core Competencies
Localization & Culturalization
Game community managers cannot solely rely on foreign language skills. Our local gaming experts prevent conflicts arising from cultural differences and foster intimacy through localized communication.
Communication Experts
In online spaces where many gather, minor announcements or comments can unexpectedly become issues. We employ experienced communication specialists who actively engage with the community following rigorous internal guidelines, preemptively blocking negative issues and enhancing user satisfaction.
Community Interaction
We don't just manage communities with meaningless routines but accurately understands their characteristics and goals for long-term community participation and management.
Proactive
Drawing from extensive game launch experiences, we prepare, utilizes, and proposes localized data and tools needed for global launches, leading the way in launch strategies.
Community Management
Our Global Community Management services actively utilize current social media platforms to accurately understand users' needs, preferences, and issues in line with the latest trends. Our community specialists excel in analyzing and reporting, demonstrating expertise in comprehending user needs, preferences, and issues to maximize player retention. Our community specialists swiftly and accurately analyze up-to-date trends using metrics, providing crucial insights that support our clients' strategic decisions. Our community communication experts serve as pivotal communication channels, enhancing our clients' external reputation. They deliver precise game information and engaging community content to foster ongoing user engagement and encourage return visits.
Expertise in establishing and managing new community platforms
Creative community content pipeline planning and execution
Specialized community management personnel fluent in local languages and attuned to cultural nuances
Community Management Service Portfolio
Avakin Life
3D life simulation game with 200+ million downloads in Europe and North America
Bless Unleashed
Global Services in North America and Europe
Elden Ring DLC
2023 Game of the Year in North America
MU Origin
Global Services in North America and Europe
Our Core Competencies
Localization & Culturalization
Game community managers cannot solely rely on foreign language skills. Our local gaming experts prevent conflicts arising from cultural differences and foster intimacy through localized communication.
Communication Experts
In online spaces where many gather, minor announcements or comments can unexpectedly become issues. We employ experienced communication specialists who actively engage with the community following rigorous internal guidelines, preemptively blocking negative issues and enhancing user satisfaction.
Community Interaction
We don't just manage communities with meaningless routines but accurately understands their characteristics and goals for long-term community participation and management.
Proactive
Drawing from extensive game launch experiences, we prepare, utilizes, and proposes localized data and tools needed for global launches, leading the way in launch strategies.
