Our global service experts, located in its five wholly-owned local subsidiaries, deliver top-tier services seamlessly. Their profound understanding of local cultures and languages ensures a highly personalized and connected user experience. Game Management Services play a crucial role in accurately and efficiently delivering the information users need and promptly addressing and resolving issues to enhance user satisfaction. At ELITE GLOBAL SOURCING, our game Management staff are meticulously selected and undergo systematic and continuous training and coaching to perform their duties professionally and reliably. Our domestic and global game management experts leverage their deep understanding of local cultures and languages to provide the highest level of service satisfaction.
bookmark
Extensive global Game Management experience that transcends the boundaries of Console, mobile, and PC genres
bookmark
Service portfolio featuring over 100 game management titles
bookmark
Experienced global game management workforce
bookmark
Extensive expertise in global publishing outsourcing and representation
Game Operation Service Portfolio
Cabal Online
Global Services in Brazil, North America, Europe, and Southeast Asia
Ragnarok
Relaunch in Southeast Asia via Publishing Outsourcing Partnership
TERA
Global Services in North America and Germany/France
MU Origin
Global Services in North America and Europe
Our Core Competencies
Life Cycle Support
Our gaming professionals handle and cover the entire life cycle of the game, from launch to ongoing operation, regardless of the genre.
Worldwide
Our local Game Operation specialists, based in wholly owned subsidiary worldwide, take charge of providing specialized customer support during the most critical period of game service: the launch phase.
Quality Care
We achieve customer satisfaction through regular service quality improvement and verification in compliance with ISO 9001:2015 standards.
Proactive
Leveraging our extensive launch experience, we proactively prepare and provide a comprehensive range of localized materials and essential preparations for global launches, ensuring a seamless and effective launch process.
Game Management
Our global service experts, located in its five wholly-owned local subsidiaries, deliver top-tier services seamlessly. Their profound understanding of local cultures and languages ensures a highly personalized and connected user experience. Game Management Services play a crucial role in accurately and efficiently delivering the information users need and promptly addressing and resolving issues to enhance user satisfaction. At ELITE GLOBAL SOURCING, our game Management staff are meticulously selected and undergo systematic and continuous training and coaching to perform their duties professionally and reliably. Our domestic and global game management experts leverage their deep understanding of local cultures and languages to provide the highest level of service satisfaction.
Extensive global Game Management experience that transcends the boundaries of Console, mobile, and PC genres
Service portfolio featuring over 100 game management titles
Experienced global game management workforce
Extensive expertise in global publishing outsourcing and representation
Game Operation Service Portfolio
Cabal Online
Global Services in Brazil, North America, Europe, and Southeast Asia
Ragnarok
Relaunch in Southeast Asia via Publishing Outsourcing Partnership
TERA
Global Services in North America and Germany/France
MU Origin
Global Services in North America and Europe
Our Core Competencies
Life Cycle Support
Our gaming professionals handle and cover the entire life cycle of the game, from launch to ongoing operation, regardless of the genre.
Worldwide
Our local Game Operation specialists, based in wholly owned subsidiary worldwide, take charge of providing specialized customer support during the most critical period of game service: the launch phase.
Quality Care
We achieve customer satisfaction through regular service quality improvement and verification in compliance with ISO 9001:2015 standards.
Proactive
Leveraging our extensive launch experience, we proactively prepare and provide a comprehensive range of localized materials and essential preparations for global launches, ensuring a seamless and effective launch process.
